Terms and Conditions

Prices are shown in British pounds sterling (GBP), inclusive of any applicable VAT. Payments are processed securely by Stripe. We do not store your card details.

Once payment is confirmed, your download link is emailed to you automatically. If you don't receive it within a few minutes, please check your spam folder before contacting us.

Download links are valid for 48 hours and can be used up to 3 times. If your link expires before you have downloaded your file, contact us and we will issue a new one.

You are responsible for saving your downloaded files. We recommend saving copies in at least two locations.

When you purchase or download a resource, you are granted a non-exclusive, non-transferable licence to use the resource for your own professional ELSA practice within your own school.

You may:

• Print copies for use in your own ELSA sessions.
• Use the resource on a tablet or computer screen in sessions.
• Adapt resources for your own use (for personal use only).

You may not:

• Share, resell, or redistribute files to other people or schools.
• Upload resources to any shared platform, website, or resource bank.
• Remove or alter copyright notices.
• Use resources for any commercial purpose.

Because these products are digital downloads, under the Consumer Contracts Regulations 2013, you lose your right to cancel once you have started the download process. By completing a purchase, you acknowledge this and consent to immediate delivery of the digital content.

However, if a resource is substantially different from its description, or if there is a technical problem preventing you from downloading, please contact us and we will resolve it promptly.